Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise
$29.99
47 in stock
Refresh Stock LevelInformation
Shipping
We currently offer free shipping on all orders over $100. Standard media mail shipping is $7.50 plus $1 for each additional book. Electronics are $35 shipping on all items.
Books
We get our books from a national distributor and although we strive to present up to date stock counts, stock constantly fluctuates. We perform a stock check when you add your book to the cart to ensure that it is available for shipping from the distributor. You can also check stock status by clicking the refresh stock link on the product page for the most up to date stock at the distributor. If an item is on backorder, you may place an order and we will update you on the estimated ship date as soon as we can confirm with the distributor.
Return & exchange
If you are not satisfied with your purchase you can return it to us within 14 days for an exchange or refund. More info.
Assistance
Can’t find what you’re looking for? We have access to over 13 million titles, reach out and see if we can help!
Contact us on (575) 322-6867, or email us at business@rabsbooks.com.
| Weight | 0.65 lbs |
|---|---|
| Dimensions | 8.5 × 5.7 × 1 in |
Description
Horst Schulze knows what it takes to win. In Excellence Wins, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry.
For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization.
With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about:
- Why leading well is an acquired skill
- Serving your customers
- Engaging your employees
- Creating a culture of customer service
- Why vision statements make a difference
- What it really means to practice servant leadership
Schulze’s principles are designed to be versatile and practical no matter where you are in your career. He’ll remind you that you don’t need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins–you have everything you need to apply it to your life and career right now.
Let Schulze’s incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins.
Zondervan
Reviews
There are no reviews yet.