Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service
$24.99
85 in stock
Refresh Stock LevelInformation
Shipping
We currently offer free shipping on all orders over $100. Standard media mail shipping is $7.50 plus $1 for each additional book. Electronics are $35 shipping on all items.
Books
We get our books from a national distributor and although we strive to present up to date stock counts, stock constantly fluctuates. We perform a stock check when you add your book to the cart to ensure that it is available for shipping from the distributor. You can also check stock status by clicking the refresh stock link on the product page for the most up to date stock at the distributor. If an item is on backorder, you may place an order and we will update you on the estimated ship date as soon as we can confirm with the distributor.
Return & exchange
If you are not satisfied with your purchase you can return it to us within 14 days for an exchange or refund. More info.
Assistance
Can’t find what you’re looking for? We have access to over 13 million titles, reach out and see if we can help!
Contact us on (575) 322-6867, or email us at business@rabsbooks.com.
| Weight | 1 lbs |
|---|---|
| Dimensions | 9.1 × 6.1 × 0.9 in |
Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service.
Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service. During the last twenty-five years, thousands of professionals from more than thirty-five countries and more than forty industries have attended business programs at Disney Institute and learned how to adapt the Disney approach for their own organizations.Be Our Guest highlights the successes many of these companies have achieved, plus the key processes and best practices that have made Disney a trusted and revered brand around the world for more than eighty-five years.
Want more insight on The Walt Disney Company, its founder, and its driving creative forces? Explore these behind-the-scenes stories from Disney Editions:
- Travels with Figment: On the Road in Search of Disney Dreams (By Disney Legend Marty Sklar)
- One Little Spark! Mickey’s Ten Commandments and The Road to Imagineering (By Disney Legend Marty Sklar)
- Magic Journey: My Fantastical Walt Disney Imagineering Career (By Kevin Rafferty)
- Travels with Walt Disney: A Photographic Voyage Around the World (By Jeff Kurtti)
- Eat Like Walt: The Wonderful World of Disney Food (By Marcy Carriker Smothers)
- Walt Disney: An American Original (By Bob Thomas)
- Disney A to Z: The Official Encyclopedia, Fifth Edition (By Disney Legend Dave Smith)
- Disney Facts Revealed: Answers to Fans’ Curious Questions (By Disney Legend Dave Smith)
- Disney Trivia from the Vault: Secrets Revealed and Questions Answered (By Disney Legend Dave Smith)
- My Pride: Mastering Life’s Daily Performance from Broadway’s Record-Breaking Lion King (By Alton Fitzgerald White)
Disney Editions
Reviews
There are no reviews yet.